COVID-19 Testing Frequently Asked Questions

1. Who can take the test?
We welcome anyone who would like to get tested for COVID-19. For travel or employment purposes, we advise clients to check with their airline/destination/company for their COVID-19 test requirements.

2. What must I bring to the clinic on the date of my test?
All patients are required to wear a mask and face shield upon entry to our clinics and to keep these on for the duration of their appointment.

3. When will I get my results?
This depends on the type of test and package you availed.

To follow up on your Rapid Antigen and Rapid Antibody test result please text 📞 09279555624 with the following details

Name
Date & [Estimated] Time Tested
Service Availed
Email Address (if the result is to be emailed)

To follow up on your RT-PCR (swab) test result please call 📞 494-7000 loc. 7566

Only follow-up on your test result if
1. We exceeded the allotted turnaround time and you still did not get the result
2. You gave the wrong or incomplete email address

5. DOH accreditation
We are a DOH-accredited facility for RT-PCR (swab) Test, Rapid Antibody Test, and Rapid Antigen Test.

6. Are you accredited in other countries?
We are a licensed COVID-19  laboratory in the country, duly accredited by the Department of Health. As to your inquiry, it is best to ask your particular airline or country of destination if they accept results from a DOH-licensed laboratory.

7. Can I get tested at Mactan Cebu International Airport?
RT-PCR Swab Test
Register online here
✅ Walk-ins will be accommodated but clients are recommended to make an appointment to reserve a time slot

Antigen Test
No registration but kindly print, and fill-up the forms here: https://bit.ly/AntigenTestForms
IMPORTANT: only clients with printed and filled-up documents will be accommodated

📍 Testing will be done at the Terminal 2, Outbound Testing Facility
⏰ The schedule is Monday to Sunday from 7:00 am to 3:00 pm
*Only the RT-PCR (swab) and the Antigen Test is available at the airport swab site

8. What COVID-19 tests are available at Prime Care Mabolo?
Our main clinic Prime Care Cebu can accommodate three kinds of COVID-19 tests
✅ RT-PCR (swab) Test
✅ Rapid Antigen Test
✅ Rapid Antibody Test

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